1win app

1win app App support

Contact
+91 3296747683

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The 1win app:

Q1: How to log in after installing the 1win app?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. If the signal is stable, click on "send OTP" and wait for the one-time password to arrive. If the OTP doesn't arrive within the time limit, contact the app's support team through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active number. If your number has changed, send your KYC (Know Your Customer) details to the customer support team via email to facilitate account transfer. This will help shift your account to the new number.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to easily log in and start playing. This updated version will likely resolve any problems you were experiencing.

Most Asked Questions Related To Withdraw In The 1win app:

Q1: What is the minimum withdrawal amount in the 1win app?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities, not bonus funds. This means users can only access the rewards they've earned from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, reducing the time from 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay may add to the overall processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn by anyone, including the recipient. Any winnings earned while playing with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, first check your transaction history in the settings. If your withdrawal request is failing, don't worry as the money will be added to your wallet account within 24 hours. If it doesn't happen, you can contact their care centre for assistance.

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